top of page

find -> Cancellation and Refund policy below

 

TERMS & CONDITIONS BORDERLESSRETREAT OÜ (minoma.co).

 

If you purchase a  MINOMA Festival 2023 or 2024 ticket you are deemed to:

(a) have read, understood and agreed to these Terms & Conditions; and

(b) understand that these Terms & Conditions are contractual in nature, have legal effect and are not merely a warning or provided for information.

 

By accepting an invitation to become a participant, you will make Us aware of anything that may affect you being a participant, such as illness, phobias, limited swimming ability, allergies or anything that can affect your wellbeing or safety during the event.

 

You will not engage in illegal activity, or any other activity to discredit MINOMA, its members or affiliates, including but not limited to, use of drugs, drunken disorderly and general misconduct.

 

The schedule is subject to change due to unforeseen circumstances that could include weather, damage, endangerment, cancellation by businesses, punctuation and so on.

 

You must not participate in the program unless:

(a) you agree to take the most sensible approach to risk management whilst on trip;

(b) you are in good health and have no medical condition that will impact on your ability to participate in the program; and

(c) you are responsible and able to take care of your own safety and your own possessions whilst participating in the program.

 

Acceptance of risk

Some activities as part of the program may be adventurous and require physical activity and participation may be dangerous. During activities you will be visiting places where the dangers and challenges will be greater than those present in daily lives. There is a higher degree of personal risk due to participation in the program.

 

All participants in this program do so at their own risk.

You agree that you have been advised of the risks associated with the activities and voluntarily chose to participate in the event fully accepting that the materialization of such risks may cause personal injury, death, property damage or economic loss.

 

We strongly recommend that you obtain travel insurance before joining our program. Your travel insurance should include (without limitation) cover against COVID’19, personal accident, death, medical expenses and emergency repatriation. We also strongly recommend your insurance covers cancellation, curtailment, personal liability and loss of luggage and personal effects.

 

Venue

You agree to be held liable for any damage to the Venue outside of what is considered "normal wear and tear." Any aesthetic, electrical, structural, or mechanical damages caused by the participant, participant's affiliate or invited staff will be the sole responsibility of the participant to pay, in full, to the Venue. Damages will be assessed by an independent contractor appointed by the Venue and participants agree to pay the amount quoted by the contractor for any repairs.

 

Release and indemnity

Participant agrees to unconditionally release discharge and agree not to sue each of Us, our employees, agents, representatives and collaborators (collectively and severally referred to as the “Indemnified”), in respect of any loss, liability, claim or cause of action that may arise as a result of, or in connection with, any act, omission, default, failure or error on the part of the Indemnified occurring wholly or partially during the course of the program.

You agree to indemnify and keep indemnified the Indemnified from any loss, liability, claim or cause of action that may be brought against the Indemnified as a result of or in connection with any act, omission, default, failure, or error on the part of the Indemnified occurring wholly or partially during the course of the program.

 

In the event of any injury or your death caused wholly or partially as a result of or in connection with any act, omission, default, failure, or error on the part of the Indemnified occurring wholly or partially during the course of the event, you agree that your estate and your personal representatives, executors or administrators indemnify and will keep indemnified the Indemnified from any loss, liability, claim or cause of action that may be brought against the Indemnified by your personal representatives, executors, administrators, dependants or any other person entitled to claim damages in respect of your death.

 

To the fullest extent permitted by law any claim by you against the Indemnified is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

 

Participant hereby waives any and all rights to any legal claims or actions against BORDERLESSRETREAT OÜ (MINOMA) and releases and discharges Host and Host's heirs, assigns, successors, officers, employees, agents, executors, partners, administrators or any other legal representatives along with anyone claiming through them (hereinafter, collectively, the "Released Parties"), in their individual capacity or in their business capacities, of all claims, causes of actions, liabilities, disputes, demands, damages, agreements, contracts, obligations, promises, debts, and/or accounts of any kind or any nature, whether currently known or unknown, for any damage, loss, or injury of or relating to the rental of the Venue, which Renter has or ever had or may have in the future against Host or any of the Released Parties.

 

Participant Agreement and Release Content

Participant hereby waive any ownership and publication rights they might be entitled to in connection with the Content. Participants agree they have no right to sell, licence or publish any of the Content to any person or entity.

Participant further releases the Content Creators, their parent company, clients, subsidiaries, affiliates, officers, agents, servants, or employees (“Releases”) from any claims for remuneration associated with any form of damage, foreseen or unforeseen, associated with the proper commercial or artistic use of the Content.

It is the express intent of Participant that this document shall bind all members of Participant’s family, heirs, assignees and personal representatives.

 

Participant represents that they are 18 years or older and this release was willingly signed.

To protect yourself from unforeseen circumstances, we encourage you to purchase travel insurance.

 

All photos and videos taken on the event can be used on social media and MINOMA marketing efforts if not requested otherwise. 

—-----

I CONFIRM THAT I HAVE READ AND UNDERSTOOD THIS AGREEMENT AND ACCEPT ITS TERMS, AND I AM AWARE THAT I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST THE RELEASES.

 

Cancellation and Refund policy:  

 

To reserve a spot, we require a deposit or full payment before the event - the amount depends on the selected package.

 

Participants are responsible for booking their own flights or travel routes. We don't refund any travel, flight, or booking costs in case of cancellation.

 

  • In case of cancellation due to flights being canceled, sudden travel restrictions, or illness due to the virus, you can claim a 100% refund (-2.9% booking fee), when you provide documents of proof to us.

  • If the participant decides to cancel or can not join due to external circumstances, there is a 100% refund if the participant cancels up to 45 days before the start of the event.

  • There is a non-refundable deposit of Euro 50% when the participant cancels their booking within less than 45 days prior to the start of the event, to cover the booking for the accommodation and the administration cost.

  • There is a non-refundable deposit of 75% when the participant cancels their booking within less than 14 days prior to the start of the program, to cover the booking for the accommodation and the administration cost.

 

There will be no refunds or discounts for arriving late, leaving early, flight cancellations, or travel delays.

 

Please note that refunds to European accounts may incur a 3% processing fee deducted from the refund amount.

 

Participants can choose to receive a voucher instead of a refund at the full amount for a future event with us.

bottom of page